Chartsy’s FAQ
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What is Chartsy?
Chartsy is an AI-powered analytics tool that turns your Stripe data into visual dashboards and charts, just by asking questions.
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Do I need to know how to code to use Chartsy?
No coding required! You can explore your data using plain English questions, and Chartsy will generate visualizations for you.
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How does Chartsy connect to my Stripe account?
You securely connect your Stripe account via Stripe’s OAuth flow. Chartsy never stores your credentials.
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What data does Chartsy sync from Stripe?
Chartsy automatically syncs up to 20 months of data, including transactions, refunds, customers, subscriptions, and more.
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What kind of questions can I ask ChartsyAI?
You can ask things like “Show revenue by month,” “How many new customers this quarter?”, or “What’s my refund rate?”
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Can I customize my dashboard?
Absolutely! You can save up to 12 visualizations, remove or update charts anytime, and build a dashboard that fits your goals.
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Can I download charts and dashboards?
Yes! You can export entire dashboards as PDFs or individual charts as PNG images. Great for investor updates or team reporting.
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Is Chartsy free to use?
Chartsy is completely free, with no hidden fees or a credit card required.
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Will Chartsy support other platforms besides Stripe?
Paddle integration is coming very soon, so you’ll be able to analyze your Paddle revenue alongside Stripe data. You can connect multiple accounts - whether from Stripe or Paddle and combine them into unified dashboards for a complete view of your business performance.
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Is my data secure?
Your data is encrypted, your Stripe connection is read-only, and Chartsy does not store sensitive financial information.