Chartsy’s FAQ

  • What is Chartsy?

    Chartsy is an AI-powered analytics tool that turns your Stripe data into visual dashboards and charts, just by asking questions.

  • Do I need to know how to code to use Chartsy?

    No coding required! You can explore your data using plain English questions, and Chartsy will generate visualizations for you.

  • How does Chartsy connect to my Stripe account?

    You securely connect your Stripe account via Stripe’s OAuth flow. Chartsy never stores your credentials.

  • What data does Chartsy sync from Stripe?

    Chartsy automatically syncs up to 20 months of data, including transactions, refunds, customers, subscriptions, and more.

  • What kind of questions can I ask ChartsyAI?

    You can ask things like “Show revenue by month,” “How many new customers this quarter?”, or “What’s my refund rate?”

  • Can I customize my dashboard?

    Absolutely! You can save up to 12 visualizations, remove or update charts anytime, and build a dashboard that fits your goals.

  • Can I download charts and dashboards?

    Yes! You can export entire dashboards as PDFs or individual charts as PNG images. Great for investor updates or team reporting.

  • Is Chartsy free to use?

    Chartsy is completely free, with no hidden fees or a credit card required.

  • Will Chartsy support other platforms besides Stripe?

    Paddle integration is coming very soon, so you’ll be able to analyze your Paddle revenue alongside Stripe data. You can connect multiple accounts - whether from Stripe or Paddle and combine them into unified dashboards for a complete view of your business performance.

  • Is my data secure?

    Your data is encrypted, your Stripe connection is read-only, and Chartsy does not store sensitive financial information.